Travel Trainer (entry level)

RideWise Inc., a Somerville-based nonprofit sharing space with the Somerset County Business Partnership, is excited to announce an opening for a full-time Travel Trainer. This grant-funded role is responsible for helping older adults and youth/adults with a disability learn how to use the bus/train. The individual hired will learn about public transit and provide personalized travel training and trip planning to individuals/small groups on how to ride/use public transit, ride-hailing services for employment, education, and essential services. This is an entry-level position.

Responsibilities:

• Develop self-taught expertise of all transportation options (bus, rail, ride-hailing) in Somerset County.
• Conduct assessments to determine an individual's readiness for independent travel and develop personalized lesson plans and goals to meet their needs.
• Manage schedules, maintain records, and develop training plans for several clients at once.
• Teach individuals how to use public transit and ride hailing by providing one-on-one or group travel training instruction on board the bus/train or in a ride-hail trip.
• Educate the community about transportation options by conducting “how to get around Somerset County workshops.

Work schedule:

This full-time, hourly role is based at the Somerville office, Monday to Friday. Overtime is not required. Scheduling is flexible, but early morning and evening hours are necessary to provide travel training when the buses/trains are in service.

Position Requirements:

The ideal candidate has strong communication, patience and empathy to effectively teach older adults, individuals with disabilities, and their families or caregivers. Other essential requirements include:

• Bachelor’s degree in special education, social work or human services
• Completing a background check and fingerprinting if hired
• Familiarity with local transit services or the ability to learn it independently.
• Having a reliable vehicle, a valid driver’s license, valid vehicle insurance, and a good driving record to get to/from the office and for travel/fieldwork throughout Somerset County.
• Expertise in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, MS Teams)
• Organizational skills to manage schedules, maintain records, and develop training plans.
• Being able to lift 25 pounds (to transport equipment, program materials)

Applicants must be a United States citizen or permanently authorized to work in the United States full-time without needing an employment-based visa sponsorship now or in the future.

We look forward to welcoming a new team member who shares our dedication to promoting safe and sustainable transportation for all. Apply today by sending a resume and cover letter telling us about you.