HRC PROGRAM ASSISTANT/HOUSING COUNSELOR

The Housing Resource Center (HRC) Program Assistant/Housing Counselor, will report directly to 

the HRC Program Manager.  Must be committed to the agency’s mission, able to assist with 

multiple projects simultaneously, work effectively and efficiently under tight timelines, and be 

able to prioritize projects and tasks.  This position requires becoming a HUD Certified Housing Counselor 

within 18 months of date of hire.  Will assist clients in-person, by phone, virtually or at a group program. 

Works to ensure all programs, projects, HRC materials and other services are completed in a timely manner.  

Will greet and communicate with clients/walk-in visitors, route incoming phone calls, assist clients 

by gathering intake information, retrieve calls regularly throughout day and communicate with 

appropriate staff issues/and pertinent information.

Knowledge, Skills and Abilities:

Considerable knowledge of office equipment (computers, copier, scanner, postage machine; etc.).  

Ability to assist with special projects;  ability to interact with walk-in clients being sensitive to their needs;  bilingual a plu but not required, ability to work on projects for the HRC Program Manager, HRC staff and as appropriate.  Learn about CJHRC Fee for Service work and be able to give applications and answer questions (once trained) of potential applicants.

SEE JOB DESCRIPTION AT LINK FOR DETAILED RESPONSIBILITIES